Q1.Can you give me a sample order for LED lights?
A1.Yes, we welcome sample ord
Q2.What about lead time?
A2.Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more thaner to test and check quality. Mixed samples are acceptable.
Q3.How do you deliver the goods? How long will it take to get there?
A3.We usually ship by DHL, UPS, FedEx or TNT.It will take 3-5 weeks to get there.You can choose to ship it by sea or air
Q4.How to order LED lights?
A4.Firstly let us know your requirements or applicationSecondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.
Q5.How do you handle the failure?
A5.Firstly. Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly. during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.