Share on (1600464254353):
transit time: 3-7 working days
transit time: 5-10 working days
transit time: 18-30 working days
Some of truck carriers we cooperate:
UPS FREIGHT
YRC FREIGHT
FEDEX FREIGHT
HOLLAND FREIGHT
DAYTON FREIGHT
SAIA FREIGHT
We will inspect and take pictures according to your request when loading. And send you inspection report within inspection day.
front desk
sales department
operation department
sea shipping
air freight
our warehouses
TEL/WHATSAPP: +86 136 8495 3675
WECHAT: 136 8495 3675
SKYPE: jackson-jac
QQ: 372425664
Q: I am loading garden tools in three different factories. How can I calculate the appropriate loading time?
A: We will contact your suppliers and arrange the best loading time and schedule.
Q:Is it necessary to insure the cargo?
A: According CIF insurance is not mandatory, but can be useful and we highly recommend it. Cargo insurance cover any cargo damage in any instance. Cost of the insurance is 0.3% of the declared cargo value.
Q: Can you guarantee exact delivery date?
A: We can give you the approximate delivery date. Sometimes customs inspections, weather conditions can cause delays. We cannot guarantee the exact delivery date.
Q: What is the minimum weight for Air Cargo?
A: The minimum weight we recommend is 100kg, less than that we recommend to be shipped via DHL, FedEx, UPS and so on.
Q: The factory always asks about marking request. What markings should my cartons have?
A: Star Freight recommends having your supplier mark cartons with the following information:
Company Name: (your company's name)
Product SKU: (your product SKU)
Country of Origin: (e.g. China)
Gross Weight: (weight of the carton, including packaging)
Net Weight: (weight of the products without packaging)
Carton Dimensions: (length X width X height)
Carton Series Count: (X of X)
If you are shipping to an Amazon FBA warehouse, Star Freight recommends that your supplier labels the cartons with the FBA labels. However, if your supplier is unable to label the cartons, the supplier must mark the cartons with the Amazon SKU (FNSKU).
Q: The final freight invoice is much more expensive than quotation. My shipment is charged by Chargeable Wight. What is Chargeable Weight?
A: When shipping by air and by express, you'll see both actual weight and chargeable weight in your shipment record.
Actual weight is the number you provide us with when you submit your initial quote request. We calculate your quote based on this number. Actual weight = gross weight.
Chargeable weight is the number on your invoice; it's the amount the carrier charged to move your shipment. The chargeable weight is whichever of the following is greater:
The gross weight (including the product, packaging, pallet, etc.)
The volumetric weight
New products from manufacturers at wholesale prices