Q1. Is free sample available?
A: Yes, we are happy to send free samples of some items for quality evaluation. Please contact us to get the sample application process.
Q2. What is your lead time?
A: Stock: 5-15 days in general. No stock: 15-30 days after samples confirmed. Or please contact us by email for specific lead time base on your order quantities.
Q3. How does your factory do regarding quality control?
A: Quality is priority. We always attach great importance to quality control from the very beginning to the end:
1) All raw material we used are non-toxic, environmental-friendly;
2) Skillful workers pay great attention to each details in handling the producing and packing processes;
3) We have a professional QA/QC team to ensure the quality.
Q4. Do you accept OEM or ODM order?
A: Yes, we accept both OEM and ODM for customers.
Q5. What are your terms of delivery?
A: We can accept EXW, FOB, CIF, etc. You can choose one which is the most convenient for you.
Q6. What is the payment way?
A: LC, TT, PayPal, West Union, Trade Assurance.
Should you have other questions, please let us know. We’ll add answers here for your further references. Thank you.