FAQ Q: Are you trading company or manufacture? A: We are both manufacture and trading company. We have over 10 years' professional experience as a waste water treatment equipment manufacturer and engineering service enterprise.
Q: Where is your factory located? A: Wuxi City, which is very close to Shanghai with only less than 2 hours driving.
Q: Do you have minimum order quantity request? A: No minimum order, but it can get a discount if you order a large quantity.
Q: How could we trust you and your company? This is first time transaction? A: Our company has more than 10 years professional experience. We cooperate more customers in China and overseas. We export all over the world. Welcometo our company for inspection and watch our plant production condition on line any time.
Q: Do you offer after-sales service? A: Yes. Engineers available.
Q: How long is your warranty? A: One year after the arrival of the goods. During this period, as long as it is not a man-made damage,we send the damaged parts free of charge.
Q: What about your delivery Time? A: Normally within 45-60 days against down payment.
Q: What about the package of your export product? A: We use standard package. If you have special package requirements, we will pack as required, but the fees will be paid by customers.
Q: What kind of payment do you accept? A: T/T, L/C, PAYPAL, Cash, D/P, D/A, WESTERN UNIION, MONEYGRAM.
Q: What kind of transportation do you offer? A: Customers decide freight mode, Air, Land & Sea.