Q1: Do you have your own factory?A: We have our own factory in Xiamen, China, close to the port, so we have an advantage in price and quality control.
Q2: If I am not satisfied with the samples, what should I do?A: If the samples are not good as you expected, you can ask us to refund the sampling cost or to allow us to improve the samples until you feel good to them.
Q3: How to ensure product quality?A: We have advanced equipment, maintaining on time every day to ensure good printing and cutting quality, and also a professional quality inspection team to ensure that each shipment is qualified.
Q4: How to ensure that the product is accurate?A: After confirming the order, we will send you the design draft for confirmation, the production sample will be confirmed again, and then the mass production will be carried out.
Q5: How long will it be shipped?A: It is usually delivered within 10 to 15 working days after payment and document confirmed. If your order is urgent, we will adjust the schedule appropriately and continue to follow up the production process for you.
Q6: What is the minimum order quantity of the product?A: The general order quantity for a product is 500 pieces. The more the quantity is, the cheaper the unit price will be.
Q7: If there is any damages or any defective products when I got the goods, what should I?A: Firstly, we can provide 1% backup for the damages or the defective during the shipping, if you ask more, we have to ask you to provide the video before we send you the new replacement.