Q: Why does not LED light up after pressing helmet reset button? A: Battery may use up due to long time transport or other reasons, please charge the battery and then press the reset button.
Q: Why Helmet charging indicator fails to flash alternately? A: Please confirm if 5V and 1A-plus power adapter is used or try a new data cable, or charge it directly by a power bank or computer USB.
Q: Can it be used in rainy weather? A: Certainly, please be assured that our products are waterproof.
Q: Why turn signal on the helmet fails to respond after pressing the remote controller? A: in this case, check if helmet receiver is at standby. Try to press any of the left turn, right turn or go straight signal for over 2s and return the helmet to normal. If it still fails, charge the helmet and try it again.
Q: How to turn off helmet turn signal? A: press remote controller OFF button for over 3s to turn off the signal.
Q: How long will it take to fully charge the battery under battery under-voltage state? A: more than 4h to fully charge the under-voltage battery.