Q1: How can I get your price?
A1: You can leave us a message through Alibaba or send us an email with your requirements. We will contact with you within 8hours.
Q2: Can I get a sample before place order?
A2: Yes, we support sample orders. Please send us sample request so we can arrange the samples ASAP.
Q3: What is your MOQ? Can I place a trail order with small quantity?
A3: We have different MOQ according to different products.
For trial order, you can tell us the quantity you need, we will try to meet your demand.
You can also mix different products together.
Q4: Do you provide OEM/OEDM service? Can you put our logo or company name on the package?
A4: Yes, we can provide OEM/ODM service, we'd like to develop new products for our customers.
Our strong R&D team and strong technical team can design new styles and make new molds.
We provide customized stickers / printings / package for our customers.
Q5: What kind of certificate do you have for your products?
A5: We have CE-LVD and ROHS certificates for all our products.
For customers want high quality, we have products that have KC, GS, TUV, UL Certificates to meet their high standards.
Q6: What is your lead time after place an order?
A6: The lead time is different for different order quantity.
For trail order, the lead time will be 7-10 days.
For order per container, the lead time is around 22-28 days. You can contact us to check the exact lead time.
Q7: What is your payment term?
A7: We are prefer T/T payment and the term is 30% deposit and 70% balance payment against B/L copy.
We also can accept the L/C payment if customer need.
For trail order, we accept Paypal / West Union payment.
Q8: What is your warranty time?
A8: Our warranty time is 2 year.