Q:What’s your sample policy? A:1. Normal Solid-Color Microfiber Towel and product that we did which we have in warehouse is free sample.Customer can refer to our quality based on the exsisting product without paying sample charge..The only cost customers need to pay is the shipping cost(By DHL / Fedex / TNT / UPS ). 2.Samples of Printed Towel or Custom-WOVEN need to pay sample charges.
Q: How long is your sample time? A: About 2~3 days for our existing samples. About 4-5 days for customized printed microfiber towels--very quick Woven and molded products sample time is around 10-14days
Q:What's your payment terms? A: T/T 30% deposit before production and the balance before delivery. L/C, T/T, Alibaba Trade Assurance Order and PayPal are acceptable.
Q:What's your minimum order quantity? A,For sublimated logo items MOQ is 1pcs ;For woven and embroidery logo items MOQ is 100pcs
Q:Can you add our logo on the products? A: Yes, we have woven/embroidered / sublimated printing /screen printed logo for your choices. The packing can also add custom logo.
Q:Could you design the pattern / logo for me? A:Yes, we have a design team at your service and free of charge. You can send us your design, or tell us your ideas and then get a pre-production sample.
Or we can send you our current design for your reference and revise the design according to your ideas.
Q:What's your lead time for mass production? A: About 14-40 days, depends on designs, order quantity, manufacturing processes.
You're welcome to contact us for detailed reply.
Q:How do you guarantee the quality of your products? A: Customers are welcome to get existing sample towel or custom sample before placing an order. We revise the sample according to your ideas after you receiving the samples. Our professional QC team inspect the products quality in the whole process of mass production. Clients are welcome to visit factory.