Q. Can I get free samples?
A: Yes, we can provide you with free samples, but you have to bear the delivery costs
Q: Can your company print our brand logo on your products?
A: With the customer's permission, our factory can laser print the customer logo on the product. However, the customer needs to provide us with a logo authorization so that we can print the customer logo on the product.
Q: What are your quality control procedures?
A: We adhere to strict quality control procedures, from product design to the end of the production process, using the most advanced quality control equipment, so that all processes are always in the best state of control.
Q. How is the order packaged and shipped?
A: Each of our products is individually packaged in small packages and shipped uniformly in large boxes placed on wooden pallets to prevent collisions during transportation and handling. For custom orders, if necessary, we can design full color custom packaging to match your brand needs.
Q: Can I request a change in packaging and shipping?
A: Yes, we can change the packing and shipping method according to your requirements, but the cost and difference incurred in the meantime will be your responsibility.
Q: can you produce the product according to my own drawings?
A: Yes, we can produce the most satisfactory products according to your drawings.
Q: What are your payment terms?
A: T/T, L/C, Alibaba Trade guarantee is available to provide full protection for your orders.
Q: May I tour your factory? Can your factory arrange transportation for me?
A: My dear, it is a pleasure to invite you to visit our factory. Our factory is located in Wudi County, Binzhou City, Shandong
Province, when you arrive in Wudi County, Binzhou city, we will send full-time staff to contact you, and drive to pick you up to visit our company.
Q: Does your facility have design and development capabilities?
A: We have a R&D department in our factory. Our r&d staff are experienced in the faucet industry. Every year we will launch 2 or 3 new series of products to prevent customer loss in the competition stage.
Q: can your factory design our own packaging and help us with marketing planning?
A: We like to help our customers design their own boxes. We have a dedicated design team and marketing plan design team at your service.
Q: What is the standard lead time for each order?
A: It depends on the number of orders you need to purchase. Normally, we complete the order within 25-30 days.