Q1: Do you have any Minimum Order Quantity limit?
A: Our MOQ is 10 pcs; Mixed order welcome!
Q2: How can I place an order?
A: You can contact any of our sales person for an order. Please provide the details of your requirements as clear as possible. So
we can send you the offer at the first time. For further discussion, it is better to contact us with e-mail, or other instant
ways, in case of any delays.
Q3: When can I get the price?
A: Usually we quote within 24 hours after we get your inquiry.
Q4: How long can I expect to get the sample?
A: the samples will be ready for delivery in 1-3 days. The samples will be sent to you via express and arrive in 3-5 working days.
7-15 working days for batch order.
Q5: What about the lead time for mass production?
A: Honestly, it depends on the order quantity and the season you place the order. Always the products are in stock.
Q6: What is the payment way?
A: T/T, Paypal, Western Union, Alipay, Alibaba trade assurance, according to your requirement.
Q7: Do you accept drop shipping?
A: Yes, it’s available.
Q8: In case of refund, how to do for buyer?
A: Buyer need to send back the items and pay freight and China tax fee
B: Seller received and check ok, seller only refund the item value.
Q9: What is your payment terms?
A: When the amount is less than US$1,000, need 100% payment in advance.
When it is more than US$1,000, It is accepted with 30% deposit, and 70% balance payment before shipment.
Q10: Can I Customize my own product?
A: Sure, we can make your own design including pattern, color, logo, label, packaging, etc.