Q1. Are you a factory or a trader?
Re: We are factory. Our factory was established in 2006, now is located in Shenzhen, Bao'An District.
Q2. What products your factory mainly produce?
Re: Our factory mainly produce: fiber optic interfaces clean and inspection, testers for opitc fiber network, digital data transmission and wireless network equipments.
Q3. Can we get a lower price?
Re: Yes, price is not a problem, everything could be negotiated based on the quantity. We will give you the competitive price to make sure to win-win.
Q4. Do you provide customized services?
Re: Yes, we provide customized services, according to customer requirements and description.
Q5. Do you provide sample service?
Re: Yes, we provide low price samples for you to test and check quality.
Q6. What's the payment method?
Re: We accept T/T in advance and Paypal.
Q7. Do you test all your products before delivery?
Re: Yes. All test before delivery. We have professional QC to control quality before shipping.
Q8. How to ship the items to me?
Re: We usually ship by DHL, UPS, FedEx, TNT, EMS or Ali Express international express service.
Q9. What is the delivery time for your products?
Re: The general delivery time is 3-5 days after order confirmed, it depends on the order quantity.
Q10. How long is your product warranty?
Re: The warranty period is 1 year (The warranty period will provide free repairs, except for consumables). After the warranty period, accessories will continue to be provided and will be charged at cost.