1. What is your warranty ?
--We have 1 year warranty and 5 years replacement of parts with cost price. We have overseas market online technical support personal, they're professional for all the SOP and installation.
2. Are you a manufacturer or trade company?
--We're manufacturer from Jiangsu since 2006, our brand "Csjbot", You can search online, We're NO.1 market share in the service robot in China.
3. Can the robot support multiple languages?
--Currently the waiter robot supports Chinese, English, Korean, Japanese, Spanish, French, Russian, Indonesian, Portuguese and Italian. The reception robot support English, Chinese. If you want other languages, we can supply SDK and open API for your second development.
4. How to do the maintenance of the robots?
--Use 75% alcohol to wipe the surface of the robot.
5. What's the lead time?
--According to the order quantity, small order usually need 3-5workdays, big order need negotiation.
6. What services can we provide ?
--Accepted Delivery Terms: FOB,CIF,EXW,DDP,DDU;
Accepted Payment Currency, USD, EUR,JPY,CNY;
Accepted Payment Type: T/T