Q:Are you a factory or trading company?
A:Original factory with OEM/ODM service.
Q: Is certificate or origin available?
A:Yes, certificate issued by SGS and MSDS are available.
Q:What is your advantaged product?
A: Fake nails,nail polish,uv nails gel,nail tools etc.
Q:How about the quality control?
A: We have great QC in professional Quality inspection Department .
Q:What's your MOQ?
A:Our MOQ is 10 piece,and OEM quantity depend your order items , you can discuss with our customer sevice.
Q:Do you accept customized products? how is the custom order process?
A:Both OEM&ODM are acceptable to us.
Inquiry----Payment---Proofing---SampleConfirmation---Production---Logistics---After Service---Reorder.
Q: Do you provide samples?
A: Yes, we could provide samples as your requirement.However your need pay the sample and freight cost.It needs 3-5 days to prepare samples.
Q:What services can we provide?
A:Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Shipping method:By Air, By express, By land, By sea;
Accepted Payment Currency:USD,CNY;
Accepted Payment Type: visa, mastercard, T/T, PAYPAL, APPLE_PAY, GOOGLE_PAY, GC_REAL_TIME_BANK_TRANSFER;
Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian.
Q:Is it safe on the payment for me as we are the first cooperation?
A:We can do the trade assurance on Alibaba, which will guarantee your products receiving, we also accept other safe payment way as you want.
Q: What is the lead time?
A:RTS items : ship in 2-3 days , OEM order usually take 1-2 weeks , if meet busy season then about take 3-4 weeks.
Q: How about the after-sale service?
A: Please contact your sale server by email, any question will be responsed within 24 hours.