Q1: How to install and use the embroidery machine? A1: We have English manual as well as technical videos for beginners; All the videos about every
step of machine Disassembly, assembly, operation will be sent to our customers.
Q2: What if I don't have import experience ?
A2:We have reliable forwarder agent who can ship items to you by sea/air/Express to your destination port and provide counter clearing shipping agent information. Any way, we will help you choose the most suitable shipping service.
Q3:Can you provide the free shipping to sea port ?
A3:Yes, we provide the free shipping to your convenient sea port. If you have agent in China, we can also ship it to them for free.
Q4: How is your technical support?
A4:We provide lifetime online support through Whatsapp/ Wechat/ Email. Any problem after delivery, we will offer you video call bu anytime, our engineer will also go to oversea help our customers if necessary.
Q5: Can you get the the machine customized for us ?
A5: Of course, brand name, option device and functions can be designed unique patterns available for customization.
Q6:How to become your agent?
A6: For people who has professional team, marketing source contact us.