1. Could you provide sample?
Yes. Please confirm with our customer service. If there is stock, we encourage our customers to ask for samples for quality checking. Sample fee is under the bear of the buyer. After confirmed of the order, we will return part or full sample fee according to the specific condition.
2. Can you manufacture per customer's drawings or design?Yes. We are factory for more than 20 years; OEM is available for us. As long as you tell us your specific demand, we will make a technical assessment and reply you in detail.
3: Are you a factory or trading company? We are not only factory, but an integrated enterprise. We run factory, design studio,
wholesale center, and foreign trade. We will provide high quality products and excellent export service for you.
4: What's the OEM policy?
Please contact our merchant for information.
5: May I get samples before place an order?
Yes. We could offer samples to most of the designs online, please ask our merchant for
sample charges and freight.
6: What' s the shipping way?
DHL,UPS,FEDEX,TNT,EMS, by air, by sea
7: How about quality assurance?
All goods will be shipped before checking the quality and we will send pictures to you for checking, also we have quality inspection and you can pay by Trading Assurance via which Alibaba will get involved in the quality control as a third part.
8:How about your service?
After you confirm your order on our website and pay. As soon as we got your payment, we will send message to let you know and begin to prepare your goods. Once we finish the arrangement, we will send you pictures and inform you of the tracking number and follow your parcel until it reaches you. If you are not satisfied with the quality of the goods, we will launch our quality returning-checking system and feedback to you with result.