1. Would you please tell us the brands you are working with?
We have been working with a lot of international brands and clients, such as, company successively with nokia, utstarcom, exalts, timing, waveguide, such as mobile phone manufacturers cooperation.
2. Does your factory have the R & D team?
Our team included, Graphics designer, 3D designer, Electronics engineer, Acoustic engineer and more.
3. Do you have any product design patent?
Yes, most of the products from our factory are original and private designs, and for most of them, we applied the design patents.
4. Do you have testing reports and certificates for ?
Most of the hot selling models, we have all the necessary and basic certificates and reports, such as, CE (CE-RED, CE-EMC, CE-LVD), ROHS, FCC ( DSS & DTS ), WEEE, Reach, KC, CB, IEC-62133 report, MSDS, UN38.3, Identification and Classification report for air transport of goods, Report for safe transport of goods, and more.
5. What are the major payment term options available?
We accept T/T by company first.
For small batch orders, usually, 100% by T/T in advance.
For big orders, such as 3000 units or 5000 units, we can do based on 30% advance payment, and 70% balance payment before the delivery date by T/T.
For very big orders, we accept irrevocable L/C at sight.
While, for Ready to Ship orders, please make your orders online. Thanks!
6. What are the packing options for your products?
For small orders, usually, use the existing standard neutral package.
For order more than 1000 units, welcome to customized your brand package.
For headphone and earphones, major package options are blister, window box, gift box, hard gift box, and more.
7. What’s minimum order quantity of your products?
For small orders, we are focused on some hot models and existing options, the MOQ can be no limited.
Usually, for hot selling models customized, the MOQ are 1000 units. For customized color, the MOQ are 3000 units or 5000 units according to the models.
8. Do you accept small customized orders and provide drop shipping services?
Yes, while, this is for hot selling models only.
The customized logo order can be like 5 units or more.
For drop shipping services, please check with our sales department, we need to check the tariffs and the logistic services and then get back to you accordingly.
9. What’s the lead time and production capacity of your factory?
For hot selling models only, small orders can be ship within 3 to 5 days.
For big orders, the lead time are 20 to 30 days.
If you have any special lead time request, please feel free to check with our sales department. Thanks !