Q: OEM/ODM Available?
A: Yes, we support OEM and ODM production, it is customizable in appearance, material, logo, color and package of the product you want if meet with our MOQ.
Q: How is your factory doing in terms of quality control?
A: As a social responsible manufacturer, our own factory has been accredited with ISO9001 / 13485 quality management system and BSCI. We committed the sustainable development plan to ensure our working conditions suitable for workers and manufacturing process environment friendly.
Q: How long is the delivery date?
A: The delivery date depends on the quantity you purchase. Usually, we can ship within 35 days.
Q: How can I get the price and product details?
A: We will usually quote within 24 hours after receiving your inquiry (except weekends and holidays). If you are eager to ask for a price or product details, please send us an email or contact us in other days so that we can quote you.
Q: What is shipping method?
A: It depends on your requirement, all available, such as DHL/UPS/FedEX, TNT, special line, Air Cargo, Sea Cargo, Post, etc. We'll try our best to help you save money; please confirm with us before placing an order.
Q: Can we buy and order samples?
A: Yes, sample is available, normally it takes 3~5 days to prepare, and shipping samples to your country takes 5~7days by DHL; Sample fee will be refunded in your real order.
Q: What's your warranty policy?
A: We offer 6 Month warranty for our products, Quality is very important for long term business, that's what we do.
Q: How to work with us?
A: We are very sincere to do business with you, normally, after order confirmed and deposit paid, mass production will be
arranged; we'll keep you posted about status of production. When it's finished, we will arrange shipment upon your request.