Q: Are you a Manufacturer or Trading company?
A: We are an experienced manufacturer since 1994.
Q: Do you have Safety Certifications?
A: We have an in-house test center, and we have all items that carry Safety Certifications including: CCC/ CE / RoHS and more. For specific compliance requirements, we can have product tested to virtually any worldwide safety standard. Contact us for details.
Q: What type of Packaging do you offer?
A: We offer standard gift or brown box tested to international shipping standards. We also offer customized packaging designed and made to your specifications.
Q: Does FEIYU provide OEM/ODM Service?
A: Absolutely! We have in-house industrial design and engineering teams that can quickly take your idea from concept to completion. We have a strong emphasis of communicating the status and progress of every project along the way. Simply contact us with your requirements.
Q: What are Your Payment Terms?
A: T/T and L/C are the most common forms of payment. And specific terms can be discussed with you prior to you issuing a purchase order.
Q: What is the Standard Lead Time for Samples and Bulk Orders?
A: Sample lead time is normally around 3-5 days. For most products, bulk orders are approximately 30 days after receipt of payment. However, production time normally depends on order quantity and specifications.
Q: What is Products’ Warranty?
A: Normally 1 year warranty for most products.