Q1. How do you control your quality?
A: We have 6 procedures to control our quality.
IQC – IPQC – SEMI PRODUCT QC (100% function test) – FINISHED PRODUCTS QC (100% check) – AGINT TEST – QA(100% test function and
check appearance)
Q2. Do you have after sales service?
A: Yes, we will repair the defected units for our customers at our expense.
Q3. About warranty?
A: 1 year
Q4. What's your minimum order quantity?
A: 500pcs, but we could accept few quantity for trial order,1 pc for sample checking is available.
Q5: What about the lead time?
1-3 working days after the payment received.
Q6: How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.
Q7. What's the payment method?
*Can pay directly through Alibaba trade assurance, which support BOLETO, Mastercard, Visa, e-Checking, PAYLATER, T/T
Q8: How many productions lines do you have?
5 productions lines + 2 package line
Q9. What is your daily capacity?
10000pcs
Q10: Is OEM/ODM service available?
Yes. We can provide customer brand printing as well as smart watch design, etc.