1)How can I place order?
Contact us about your order details, we will prepare the PI . We accept T/T , you can also place order on line directly.
2) How can I know if it is paid successfully?
We will send you a payment confirmation email upon receiving your payment
3) If I buy the machine, can you supply the ink, material, etc also?
Yes sure, please use the Original ink, it's better for the printer maintenance, we can supply the relate material also.
4) What’s you delivery time?
We will arrange the shipping time within 5-10 working days after receiving the deposit. And we keep some models in stock all year round.Some customized printers take about one month to ship
5) How about warranty service?
Machine guarantee 12 months, the consumable parts are not guaranteed. We supply the on line technology even machine out of guarantee.
6) What service can you supply?
1.Manual books and videos for installment operation and maintenance .
2.One to one professional technical free training.
3.Instant online support service.
4.one year warranty, life-long after-sale service.
5.For printer ink, the more you order , the cheaper the price.
6.Welcome to visit our company or factory at anytime.
7) If I have some technical problem, how can you help us to solve it ?
Detailed description, photo or video will help our technician analyze the problem and give solution accordingly.
8) once there is something need to replace ,what can I do ?
Our delivery packaging is very good, and there is no such problem under normal circumstances. If the product is really damaged, we will reissue it or compensate you accordingly. If there is such a problem, please contact us as soon as possible, we will deal with you as soon as possible