Q:Are you manufacturer or distributor? A:We are manufacturer,welcome to visit our factory.
Q:How to choose the machine I want? A:Firstly,please correspond to the worktable travel and cutting thickness according to the size of the workpiece to find a suitable model; Secondly,please check if precision and roughness meet your requirements;(Our TRS series machines have much higher precision and better finish)
Q:Our country’s voltage is three-phase 220V(or single phase 220V,or other voltage), machine's voltage is three-phase 380V, can you change the voltage? A:Yes, please tell me the voltage you need,we will change it.
Q:How can I get technical support if I buy your machine? A:We have detailed instructional videos, even if novices can operate by watching the videos.Please search for Taizhou Terui CNC Machine Co.,Ltd. on YouTube for more videos!
Q:How about after-sales service? A:Free replacement of damaged parts during the warranty period,replacement at cost price after the warranty period; If any problems,we will provide you with solutions quickly by shooting videos or other ways.