Q1: Are you a trading company or manufacturer?
A:We are a company that combines factory and trade. Provide products with manystyles, good quality and competitive prices. With more than 10 years of production and export experience in the field of staniless steel products.
Q2: How soon can I get a quotation?
A:For most of products that we currently have, photo quotation can be provided within 24 hours normally on workdays. For the products that you are looking for, once we have the detailed infomation of the product specs, including dimension、material、packing request、qty demand, we could also provide photo quotation within 3 working days.
Q3: How long will it take to produce?
A:It all depends, large quantity will need more time. We will get start with the design once received the deposit. After the
design is confirmed, we will arrange the production. Usually, the production will take about 2-3 weeks. (Except for urgent order).
Q4: How can you make sure we will receive the product with high quality?
A:We have a professional QC team, who will supervise and inspect strictly each links from production to packaging before delivery.
Q5: Can you customize product in special shape?
A:Yes, we do OEM and ODM.Just contact us and give us your ideas. Our experienced designers will offer assistance if you need, but for special designed products, we will have a higher MOQ and you need to charge for mould, please understand it!
Q6: What package option are available for your products?
A:We have normal package and top-grade package, we also accept gift design package and other customized.
Q7: Do you sell to sellers on Amazon?
A:Yes, we do. We can ship directly to Amazon warehouse based on the detailed address you provide. Some of our products are already best sellers on Amazon.
Q8: How to proceed an order?
A:Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.