Q1. What is your MOQ?
A: Normally we have stock in the factory. For RTS products, no MOQ request. For OEM design, 3000 sets for machine.
Q2. Do you accept customization service? A: Yes, of course, we are not just offer standard machines, Offer customized machine is our advantge. Q
3. How about your delivery time? A: 15 days for RTS products.
Q4. What is your sample policy? A: Free sample can be provided if in stock, and you will only bear the courier cost.
Q5. Do you test all your products before delivery? A: We have professional group and leading testing equipment to test the products at all stages of the manufacturing process to ensure the best quality.
Q6. Can we visit your factory before order? A:Yes, we warmly welcome and sincerely invite you or your team to visit our factory
Q7. Do you have customers of our country before? A:Now our machines have been sold to more than almost 20 countries, like USA, Canada, Russia,UK, Italy, Germany, European , India,Pakistan, Philippine, Singapore, Malaysia,Thailand , Vietnam, Korea,Saudi Arabia,Brazil...and so on.
Q8.How about the packing for machine, is it safely protected during transportation? A:For Big machine is packed by standard export wooden box, it won’t be damaged. For small machine is packed by cartons with thick foam foam. We’ve delivered many machines abroad by sea or by air without any damage.
Q9. How to install and use the product? A:The product is shipped with an english version operating instructions, we will send you the video if needed
Q10.what services can we provide? A:Accepted Delivery Terms: FOB,CIF,EXW; Accepted Payment Currency:USD,CNY; Accepted Payment Type: T/T,L/C,Credit Card,Western Union,Cash; Language Spoken:English,Chinese