1. Q: Are you a factory or trading company?
A1: We are a factory.
2. Q: If your MOQ is 1000pcs, and I only need 500pcs or less, can you do it?
A2: We can do it. But if it is too small, the price may be little higher.
3. Q: How does your factory do regarding quality control?
A3: Quality is priority. We always attach great importance to quality control.Strictly follow ISO9000 standard, 100% inspected before shipping.
4. Q: What is your sample policy?
A4: We have free stock samples and charged customized samples, freight collect (Part of the sample fee can be refunded to you after placing the official order).
5. Q: How about the lead time?
A5: Sample 3-5 days. Mass production 15-30 days.
6. Q: How about the after-sale service?
A6: Any problem about our products, Please feel free to contact our after-sales department, You'll get our prompt attention and solution .
7. Q: What payment terms you accept?
A7: We accept Paypal, T/T, Western Union or other payments. 30% deposit, 70% balance before shipment.