Q:Are you a factory?
A: SJY is a listed Lithium manufactured company in China.(Stock Code: 839364) You can easily check our factory information by Internet.Also, welcome to visit or video contact our factory.
Q:How could I get a sample?
A:Before we received the first order, please afford the sample cost and express fee. We will return the sample cost back to you within your first order.
Q: How long will the production?
A: For customize product,usually it takes 25-30 days. Some of the RTS battery can delivery in few days.
Q: How long will the delivery?
A: Usually it will take 7-14 days. We can send it by sea or air, by UPS, DHL, TNT, FEDEX and some special line.
Q: What's the MOQ?
A: Normally 1,000 pieces for customization cell, 1 unit for power station or RTS items.
Q: Do you have current sample in stock?
A: Most of the samples are in stock, else it will take 7-14 days to make a sample.
Q: Do your products have certifications?
A: Yes, Our products have certificates of CE, RoHs, ISO, etc.
A: We have obtained ISO9001:2008, ISO14001:2004 and ISO45001:2018 certificates for company, and REACH, ROHS, UN38.3, KC, UL as well as CQC certificates for our production.
Q: Do you offer guarantee for the products?
A: Of course, all our products are with One Year Warranty.
Q: Still have questions?
A: Click CONTACT US to send email with your questions, we will be in contact with you within 24 hours.