1) How can I place order?
A: You can contact us by email about your order details, or place order on line.
2) How can I pay you?
A: After you confirm our PI, we will request you to pay. T/T (HSBC bank) and Paypal, Western Union are the most usual ways we are using.
3) Are you a factory or a foreign trade company?
A:We have factory to produce pet clothing,toys,collars,pet bed,pet bag
And we are also a foreign trade company .
4) Why we can choose you?
1:reliable--we are the real company,we dedicate in win-win.
2:Professional--we offer the pet products exactly you want.
3:factory--we are factory,so have reasonable price.
5) How about the shipping cost?
If your goods is nor large,we can send goods to you VIA cou r ier,such as Fedex,DHL
We cooperated with them for long time,so we have good price.
If your goods is large,we will send to you VIA SEA,we can quote the price to you.
Then you can choose whether use our forwarder or yours.
6) How about the price? Can you make it cheaper?
The price depends on the item your demand(SHAPE,SIZE,QUANTITY),We will give you the best final price after receiving all your detailed requirements .
7) How about the sample time? What is the payment?
Sample time:7-15DAYS after order&Samples confirmed.T/T,30% deposit
And balance is after the order is finished,also we accept the paypal,west union.
8) Why do you charge the sample fee?
We need to order the material for your customized designs
We need to pay the printing and embroidery
And we need to pay our designers salary.Once you pay the sample free
It means we have the contract with you,we will responsibility for your samples,until you say"ok,it is perfect"
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