Q1: Are you factory or trading company?
A:Sure,We are a professional manufacturer of bamboo and wooden houseware product. We offer OEM ODM services,Once You give us your design requirements, We will make artwork for your conformation.Put Your Good Idea into Reality.
Q2. Are there samples available before orders?
A:Yes, of course. Sample cost can be refunded if you place formal orders in the future. You just need to tell me consignee’s contact information and courier account Number. If you don’t have a courier account, we 'll calculate for you, freight prepaid.
Q3. What is the delivery time for a sample?
A:Stock samples are 3-5 days, OEM samples are 5-7 days, and mass production depends on the number of products.
Q4.What's the MOQ?
A:Regularly the MOQ is 100PCS. Of course, but in order to help you develop your market at the beginning stage, we could accept small trial orders for certain items also.
Q5. How is your product quality?
A:Yes, We work with our products has been widely praised for the high quality and elegant appearance, and if you also need other certificate or report, we can also do it for you.
Q6.How can I pay?
A:We recommend trade assurance service on alibaba platform,T/T, L/C,western union, escrow, paypal etc are all acceptable.
Q7.How could I trust u?
A:We are verified as Alibaba gold supplier, if you have any doubts or dispute, you can also open the dispute through Alibaba.