Q1. Areyou a manufacturer?
Yes, we are a manufacturer of GPS trackers in China
Q2. What is your sample policy?
We can provide samples, but customers have to pay the sample fee and courier fee, sorry for this
Q3. How is your delivery time?
The exact delivery time depends on the item and quantity you ordered.
Q4. Can you provide GPS tracking system and APP?
Yes, we have our GPS tracking software/system and APP. We also offer protocols for integration into your system.
Q5: Does the GPS tracker need a SIM card?
1. It depends on the model. Most of our GPS tracking devices require a SIM card, please communicate with our product manager indetail before ordering.
2. Generally, 4G devices are compatible with 3G and 2G networks, so a 4G SIM card is required. 2G/3G SIM cards cannot be used on 4G devices.NB-IOT devices require NB-IOT network, please confirm with your operator whether your area is covered by stable NB-IOT network.
3. We can also customize e-SIM solutions. Please feel free to contact us if needed.
Q6: What is the shipping method?
It can be shipped by sea, air or express (EMS, UPS, DHL, TNT, FEDEX, etc.). Please confirm with us before placing an order.
Q7: How about quality control and warranty?
All products go through strict quality inspection before packing.