A1: We are LCD Module manufacturer ,which has 11 years experience in OEM&ODM orders;
Q2: Can we customize product? What cost will be included?
A2: Yes, the product can be customized, but TFT LCD module has different tooling cost, which includes FPC, Touch Screen, Backlight, Bezel and so on.
Q3: Products are in stock? How long can you deliver?
A3: Our inventory is mainly raw materials,semi-finished and a small amount of finished products.
After payment, Samples available in stock will be sent within 7 days; Small batch delivery takes about 2 weeks; Large batchdelivery takes 5-6 weeks, please kindly confirm with our sales person;
Q4: What's the Payment Terms?
A4: Paypal, Credit Card, Trade assurance and TT all are acceptable. Paypal can be accepted for sample, but Credit Card and T/Tpaid in advance for mass production. For samples and small batch should be 100% full payment; if large amount( more than 1000pcs),we accept 30% deposit by TT in advance, 70% balance done before shipment.
Q5:How to control the quality of products?
A5: Our company has a professional quality team-- 20 quality check people in our factory, and use the AIO Smart Inspector to scan the material before assembly, all product are 100% inspected before shipment.
Q6: How long is the warranty and service of the product?
A6: Generally the warranty period is one year. It depends on different products.
We guarantee our products to be free from manufacturer defects. Liability under this warranty is limited to the replacing of any product found to be defective under normal use.
Q7: What is the minimum order quantity?
A7: Three method: if with standard in stock models, there is no MOQ requirements; if with simple customized models, the MOQ is 1000pcs; If with ODM order, please kindly reconfirm with our team.
Q8: What is your delivery method?
A8: EXW ShenZhen by DHL/ UPS / FEDEX/TNT , or ship the goods to your HK forwarder.