Q: Are you a factory or trading company?
A: We are a factory.
Q: What certificate do you have?
A: We have ISO and CE certificate.
Q: How much production capacity of your company one year?
A: This depends on your needs.Q: How about your noodle machine quality?
A: All main parts of the machine are made of 304 stainless steel. We will be responsible for site installation and commissioning.If there is anything wrong with the machine, our engineers can be on site to repair it within two days. Even if the machine doesn't break down. We also pay a return visit twice a year by video phone.
Q: My recent noodle machine is still working but high wastage.
A: Basicly,you don't have to replace it if not extend business, we do machine upgrade ,free service check.
Q: I need noodle machine spare parts.
A: We make all kinds of noodle machine spare parts: roller,slitter set, brass comb, divider,SUS304(316) mesh net, noodle casing box and cover,chain,scraper, food grade souping pallet,chain gears etc.
Q:Is it possible to visit you and see your running factory?
A: Of course , you can visit both our domestic customer's noodle factory and oversea's.
Q:How to install the machine?
A:we will supply install manual to you.Also,We can assign our engineers to go to your country.
Q:About the machine voltage or power of machine ?
A:The voltage can be customized according to your country standard.
Q: Do you provide training on machine operation and maintenance?
A: Yes. Our professional and experienced staff can provide you professional training on the machine operation and maintenance.
Q:Can the logo or company name to be printed on the products or package ?
A: Sure. Customer's logo or company name can be printed on products by stamping, printing, embossing, coating or sticker.