1.Q: Are you a manufacturer or trading company ?
A: we are professional makeup manufactory located in Guangzhou with 17 years’ experience.
2.Q:When can I get the price?
A:We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will deal with your inquiry priority.
3.Q:How can I get a sample to check your quality?
A: first, let us know your requirement regarding items, then we will give suggestion accordingly and give quotation. Once all detail confirm can send the samples. Sample cost would be refund if order is placed.
4.Q:Do you accept OEM and Can you do the design for us?
A:Yes, we do OEM and provide design services.
5.Q:How long can I expect to get the sample?
A:After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-5 workdays. The samples will be sent to you via express and arrive in 3-7 days. You can use your own express account or prepay us if you do not have an account.
6.Q:What about the lead time for mass production?
A: Honestly, it depends on the order quantity and the season you place the order. Normally it would be 40-60 days. We are factory and we have strong product flow, we suggest that you start inquiry two months before the date you would like to get the products at your country.
7.Q:What is your payment terms?
A:We accept T/T, paypal. Of course, you may pay order through Alibaba as well. 50% as deposit and balance pay before shipping.
8.Q:Can I buy place order via Alibaba ?
A:Yes, of course. It is safe for you placing order via Alibaba. If you satisfied with our product and service when goods arrive, pls kindly leave your comments of this order. Thank you very much!
9.Q:Can I buy several pieces for the initial order?
A:Yes, we're doing both wholesale and Retail selling.
10.Q:What kind of files do you accept for printing?
A:AI, PDF, Core Draw, high-resolution JPG.
11.Q:Can I be your agent in my country or region?
A:Yes. of course. Agents are welcomed. We have finished brand registration in nearly 50 countries.
12.Q:What is the minimum quantity for an order?
A: Minimum quantity for private lable is 1000pcs and Minimum quantity for distributor is 50pcs.