Q1: What is the voltage range of the products?
A:Our price is based on 165-265v range, we can supply with 85-265v too,please confirm the price with us.
Q2: Do u have any certification like BIS, CE RoHS?
A:Yes we have certification in CE RoHS and EMC forwhole product and SAA cert only for driver component.
Q3: What's your warranty and guarantee?
A:We offer 2 years warranty and if any quality problem will offer pcs to pcs compensation or offer driver or chips depends ship with next order.
Q4: what is your payment terms?
A:We usually take 30% as deposit and 70% balance paid before delivery,if small order below 3000USD, need 100% T/T to confirm .
Q5: What is the MOQ for customizing packing?
A:If you order 1000pcs each type ,we will help you do cusotmize color box and logo. If less 1000pcs ,we will give you white box or factory normal color box.
Q6: Can i order in SKD?
A:Yes sure,our price is based on complete goods, pls tell us your requirement and we can quote accordingly.
Q7: How is your delivery time?
A:Some designs we have stock,rest for sample orders or trial order,it takes about 7-10days,for bulk order,normally our prduction time is 30-35 days.
Q8: Could u offer door to door delivery?
A:Yes ,we can quote you with DDP service,please leave us your address.
Q9: Sample can be free? A:Yes, we can offer free samples based on intent orders.
Q10: Can I see the real pictures and video?
A:Yes sure,wecan share photos and videos of the products to you on TM or by mail.