1. Can you send samples of the products we want?
If there are samples in stock, parts made in China, we are happy to send samples.
2. I could not meet your MOQ/I want to try your products in a small quantity before bulk orders.
Trial order could be accepted if we have in stock.
3. What's your payment terms?
TT, Western Union, Ali Tradeassurance. Paypal would be acceptable too.
4. What's the process of placing orders?
A.Sending us the information you have (OEM numbers, photos, specifications, models, ect.)
B.We quote and send you photos and other details for confirmation.
C.Discussing about all details you want to know (packing, delivery terms,warranty, ect. )
D.You can place orders online or we send you Pl for payment.
E.Order process will be informed by emails from time to time.
5. I meet some problem while using your product.
A. The products in warranty. Please send us the photos or videos about it. If it is our quality problem, we will compensate you with good products or money as your prefer.
B. The products out of warranty. We will not compensate you but would like to give you technical support.