1. Q: Are you Factory?
A: Yes, we are factory.
2. Q: What's the Minimum Order for this item ?
A: Our MOQ is 100 pieces. Also we can accept sample order, you can ask for details from our salesman.
3.Q: Product Warranty？
A: All of our products are 1.5 year warranty.
4. Q:What is your Shipping Terms?
A: By sea, air and express (DHL,FEDEX,UPS,EMS, etc.) delivery ways are available.
5. Q:What is your Payment Terms?
A: T/T(Bank transfer), Credit Card, E-checking, Paypal, and other payment ways are acceptable.
6. Q: How could you ensure our Money Safety and Quality Excellence?
A: We are an Assessed Supplier on Alibaba. And if you still have concern about money safety, we can build a trade assurance order on Alibaba for you.For any quality problem, we always provide full after-sales service, including free goods replacement and refunding.
7. Q: Can you realize our Customized Design or put our Logo on the product?
A: Sure,we have a professional design team. OEM or/and ODM are warmly welcomed.
8.Q: How do you Control the Quality?
A: We have IQC(Incoming Quality Control), PQC(Producing Quality Control), IPQC(Input Process Quality Control),
LQC(Line Quality Control) and FQC(Final Quality Control).
9.Q: How about your Product's Materials?
A: We always stick to use safe materials with food-grade, non-toxic and free-phthalate.
10.Q:How about Certificates?
A: We can not only provide search website and certificate serial number, but also assist you to do the certificate verification.