Q1: Is your company a trading company or factory? A1: Factory, we have our own manufacturing plant and packing plant, founded in 2016.
Q2: Do you accept OEM or ODM orders? A2: Yes, our R&D team will offer one stop service for you from original idea to finished product with free package design.
Q3: What’s the MOQ and Lead Time? A3: For our branded items, we accept order with 50pcs/Model. For OEM orders, 1000pcs/Model. And the lead time is 3-5 Days after confirmed the payment (Upto order quantity).
Q4: What’s the payment and shipping? A4: We accept L/C, T/T, Paypal, 30% upon order placed, 70% before shipment. And the shipping: DHL, FedEx, TNT, EMS, UPS or HK Post.
Q5: What about your after sale services? A7: If any crack on delivering, we would try best to help to solve it, refund, resend goods, or other ways.