1.How do I answer my phone calls and make a phone call?
You can take incoming call by pressing the Confirmation button once during your riding.
You can make a phone call by continually pressing the the Confirmation button twice to dial out the phone number you made in the
last time.
2. How can I work with the walkie talkie (intercom) function?
To use the walkie talkie function properly, you should insure that you connect the bling jet, turn on message broadcast in the
shortcut menu, add friends in your group and operate LIVALL APP with foreground status. Then you can go to shortcut menu to click
the “Bling Jet Talking” submenu and set up a new talking objective or group. After you select your intercom friend, return to the
homepage. Click the Start button to start riding and hold the intercom key on the bling jet to start a intercom conversation.
3. How can I modify the light settings?
After you successfully connect and register LIVALL APP, you can find the “Light” submenu in the shortcut menu. There are 5 modes
of light settings.
4. How do I change the language prompt instructions of the helmet?
For language switch, you first hold "+" key, then press "-" key for one click. When you hear English voice message instruction,
you can switch English version.
5. What should I do if my Android smart phone could not connect the devices after first successful connection?
You should check your Bluetooth status on your smart phone. If it is off, you should switch off LIVALL APP first. You switch on
the Bluetooth and then restart LIVALL APP.
If the Bluetooth is on, unbind all the originally connected devices and bind the devices again.
6. What should I do when I could not charge or turn on the smart helmet normally?
If you could not charge or turn on the helmet as usual, please take the following steps to fix the problems. During the charging,
please plug in and pull out USB line (charging line) from the USB interface (port) on the helmet for several times. After the
practices of plug-in and pulling out, you press on the power on/off button for at least 3 seconds and then you will hear the power
on voice message. The plug-in and pulling-out practices serve to reset the power-on function.Please note that the practices should
be made in charging state.
7. What configuration for smart phones is applicable for LIVALL APP?
To use LIVALL APP normally, the operation system version for your smart phone must be Android 4.3 above or ios 7.0.4 above. The APP also requires Bluetooth 4.0
8. What kind of materials is LIVALL’s smart helmet made?
For the outer part, we improved high strength PC material of 1mm thickness. For the inner part, we use a special kind of foam
called EPS, which is imported from the US, to make the helmet comfortable to wear. The helmet’s streamlined design not only
reduces air resistance, but also keeps the helmet cool. The smart helmet has passed all the required safety tests.
9.Where can I download LIVALL APP?
For iOS operation system, you could download it freely on the APP Store. For Android operation system, you could download it
freely on Google Play.
You can also download it freely on our official website (//livall.com).
10.How to control the LIVALL smart helmet indicators?
Once the smart helmet and remote controller are connected via the Riding App, you can click the turn left (<-) or turn right (->)
button on the remote to make the indicator blink three times in the chosen direction.
11.Can I use your remote to answer the phone call? What can the remote be used for?
The remote can be used for answering and making phone calls. You can click the Confirmation button (middle button) on the remote
to answer an incoming call and double click the Confirmation button to make an phone call for the last dialing-out number on your
smart phone. The remote can be operated for light-turning signal, walkie-talkie, music playing (pause, song switch), and photo
taking except for answering the phone call.