Q1: How to order?A: Inquiry>>discuss parts or machine 'details>>quotation>>confirmation layout and contract>> Advance payment>>order to factory>>inform customer>>contact express comapny and booking >>loading>>inform all documents>>made original documents>>sent documents to customer by express>>inform customer and follow tracking>>after customer inform arrange technology after-sales service.
Q2: Are you trading company or manufacturer ?
A: We are factory.
Q3: How long is your delivery time?
A: Generally it is 3-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q4: Do you provide samples ? is it free or extra ?
A: Yes.Some parts,we could offer the sample for free charge but do not pay the cost of freight.
Q5: Can your factory customization ?
A: Okay, We support OEM/ODM. Just let us see the products you need or give me drawings, we can customize no matter how rare it is. As for the machine, if you want to assemble it yourself, we can provide the drawings.
Q6: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.
If you have another question, pls feel free to contact us as below: