Q1. Are you trading company or manufacturer?
We are manufacturer, and also provide the business solution to all partners.
Q2. Do you have quality certificate?
Yes. we have CE, SGS etc.
Q3: Do you also offer the wrapping film?
Yes, we can offer you the plastic roll film, we have a long term cooperated supplier for roll film and the price is favorable.
Q4. What's the MOQ, delivery time, warranty and installation terms?
MOQ: 1 set
Delivery time: 45 working days. (based on order.)
Warranty period: whole machine 1 year. In warranty period, We will send the part free to replace the one that is not broken by purpose.
Installation: Engineers available to machinery service overseas.
Q5. What's payment terms & trade terms you accept?
Usually we appreciate 40% in advance by T/T; T/T 60% before shipment. We usually support FOB Ningbo/Shanghai. But we also accept other way like L/C and do CIF/ EXW etc.
Q6. Does it easy to operate and what can I do if it doesn't work?
First ,our machine is stable and easy to operate, what you need to do is just learn some basic skills like how to operate PLC. We will send you manual and video, we suggest you to come to visit our factory to learn more thing by yourself, and if there is something goes wrong, you can call us ,video-chat or email us .We will fix problems within 24 hrs .Our engineer also can be dispatched to overseas as you required.