Q1. Can I have a sample order for Grinder ?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample can be shipped out in 1 hour after your payment.
Q3. Do you have any MOQ limit for grinder order?
A: No quantity limitation , any quantity grinders you can get.
Q4. How to proceed an order for grinder ?
A: Firstly, let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places payment for formal order.
Fourthly, We arrange the production and shipping.
Q5. Is it OK to print my logo on grinder product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 1-2 years warranty to our products.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.01%.
Secondly, during the guarantee period, we will send new grinder or replacement with new order for small quantity.
For defective batch products, we will repair them to you or we can discuss the solution including re-call according
to real situation.