Q1: Can I get samples before order?
A: The sample in stock is free, but you have to charge the delivery fee. If you need the ribbon with your logo, we need $35-45 edition fee.
Q2: What is the terms of payment?
A: Trade assurance is better for us. T/T, Paypal, Credit Card, Western Union are acceptable.
Q3: What is your lead time and delivery time?
A: If ribbon is in stock, lead time is 2-3 working days; custom design ribbon needs 3-7 working days. The delivery time is about 4-9 woking days by express.
Q4: What express company do you use?
A: Generally, we use DHL, UPS, TNT, ARAMEX, FedIex IP/IE or special railway line.
Q5: Can I print my logo on ribbon? What should I have to provide?
A: Yes you can. Our company professionally customize printed ribbon. You'd better provide the logo you need, and then we can ask our designer to make design draft.