1. Can I put my logo on SSD? What file format of logo from us?
Yes, we need logo in AI format to make logo printing with perfect effection.
2. Can I get a lower price if I order large quantities?
Yes. Cheaper prices with more bigger orders.
3. What's lead time?
Sample 1-2 working days. Mass production time is 3-4 working days for order quantity less than 2000pcs.
4. What kind of warranty you offer?
We provide 3 years warranty.
5. Can we get support if we have our own market position?
Please inform us your detailed mind on your market demand, we will discuss and propose helpful suggestion for you.
6. How is the after sales service?
Service and Quality is our culture! We have a huge team which is in charge of after-sales service, also a service hotline dealing with buyers' complains and feedback. We offer 24-hour online service to help buyers solving problems. We offer buyers updated market information regularly.
7. What are the terms of payments you offer?
Payment of the goods should be set in USD on the basis of goods exchanging. We accept T/T Western Union, PayPal, Cash, or by Alibaba.
8. How long will it take to deliver goods?
We will start preparing goods upon receipt of buyers' T/T copy. After receiving your full payment, we will deliver.
9. How can you guarantee the production quality?
We have more than 15 years experience of QC team. We have strictly quality control system in production process. We will test each finished product before package. Third part inspection acceptable.