1.Are you the direct manufacturer or a trade company?A: We are a manufacturer. All of our products are manufacturing in Dongguan City, Guangdong Province, in China. Welcome to visit us!
2. What’s your advantage?
A : We are China and South Korea joint venture. We cooperate technology and share information with MENTOR T&C company from South Korea since 2018.
3.How can I trust you?
A: We consider honest as the life of our company, Besides, there is trade assurance from Alibaba, your order and money will be well guaranteed.
4.Can you give warranty of your products?
A:All products are inspected for quality before shipment.
We provide 1-year warranty for each product.
The shipment report will be attached to the product shipment.
5.What’s your after-sell service?
A: Since 2019, we promise to our customers the “24H on-site to solve problems(China Only)” and “48H reply solution” service(For foreign country). Please feel free to contact with us.
6.How about the delivery time?
A: Most of the products are in stock, small orders and samples can be shipped within 3-5 working-days. For large orders, please confirm the delivery date with the customers service.
7.What’s the MOQ? May I get samples, first?
A: For “ready to ship”, sample is available. So the MOQ is 1 piece /1 set.
For customization, we need to discuss more details. The final quotation is according to receiving full description of the products you want, size, material, quantity and so on.
8.Can I add my own logo?
A: Sure. Just provide an AI file or picture of your company logo, then we can make a laser logo for you.