Q:Do you have MOQ ? A:No limited. More quantity has better price, we will check the best price for you.
Q: What is your term of payment?
A: We adopt T/T,Paypal,Wester union and so on.
Q: What about the delivery time and shipping?
A: For USA,Canada,Austraila and European country , we provide tax included services, door to door, once you place an order ,then
you will receive your new battery pack at your home! We also have Oversea warehouse service, 3-7days arrive, no tax fees, please contact with our sales !
Q:Which shipping method you usually take?
A: UPS, FEDEX , Post Mail and so on. We can also ship with your own shipping agent.
Q:How do I know whether you've shipped my order or not?
A: Tracking No. will be offered as soon as your order be shipped out. Before that, our sales will be there to check
the packing status, photo you the done order and let you know the forwarder picked it up.
Q:Are the batteries GRADE-A,Brand NEW?
A:Yes, GRADE A + quality. the QR code is intact, Brand new.
Reminder:
1).Warranty period:3 years.
2).If any miss or damaged for the shipping, contact us firstly, and send us the picture or video to check.
3).These situations not provide return nor refund
1. After the assembly or assembly process happen any problem, such as the protection board connected to the wrong wire burned lead
to battery damage, charger failure, the assembly error or unbalanced assembly, etc.
2. For damage caused , such as battery bulge/welded, battery pack without protection BMS caused by charging.