(1) Q: Is there a free warrenty?
A:Yes
(2) Q: How long does the free warrenty last?
A: One year
(3) Q: Whether our company issue invoice?
A:We can issue invoice if you need.
Q: Whether can be customized?
A:Yes, we have OEM/ODM customer service, but has the MOQ.
(4) Q: How fast I can get a sample?
A: We will arrange the delivery within 5 working days after payment received, customized configuration depends.(5) Q: What about shipping?
A: Sample send throught DHL,UPS, TNT, FedEX express, for bulk order ship by sea, ship by air or ship by train.
(6) Q: Do you have technical support? How can I reach him/her?
A: Yes, we have our own R&D department and have technical support, if you have any questions about after-sale service, please contact online service Rachel for assitance.
(7) Q: Do you supply software too?
A: We mainly provide the hardware but if you need software, we can also provide the software to you. Don't worry.
(8) Q: Do you supply pos peripherals, like cash drawer?
A: Yes we did. Except POS pc, we also supply cash drawer, receipt printer, scanner, AI scale,credit card reader, keyboard and mouse etc. We can supply one-stop solution for pos system hardware solution.
(9) Q: Whar's your warranty policy?
A: We supply one year free warranty, during this peroid, if quality issues occurred while using it, please contact our sales staff to help you solve the problem. And we need your assitance to idenfy whethere it's quality problem and find out a solution ASAP, then we gonna send you spare parts or guide you how to fix the system problem. If it needs to return and repair, customer and seller should cover one way shipping fees.