1. Can I get samples? Is the sample free?
Yes, please tell us which country you sell, and confirm the voltage, plug you need, so we can customize.For sample, we need to charge higher cost than mass goods, but we will reduce to you after you place order.
2. How much the courier freight will be charged for the samples?
Courier freight depends on the quantity,weight,and carton size and your area. We have got very big discount from the cooperated partner for DHL, UPS and Fedex shipping, we can check for you and you decide how to send.
3.How can I get your quotation sheet?
Please send us your inquiry with our products model number by email,we will offer you our price list,offer sheet and order information within one working day.
4.can we have our logo or company name to be printed on your products or the package?
Yes,your logo and company name can be printed on our products and packing,such as gift box, product body, carton. These are freely, but needs to reach our MOQ.
5. What is your MOQ?
MOQ depends on what products you are looking for, as we are the direct factory, needs to run production line, so require certain quantity. We have 4 major category, like, electric kettles, electric cooking pot, electric rice cooker and electric pressured cooker. (For example, electric rice cooker: MOQ 1000pcs for regular order) For more details, please contact our sales representative.
6.Can you arrange the transportation for us?
Yes,we can arrange see,air and courier transportation.
7.How can the products be sent to us?
Usually shipping by sea, which is the most economical and workable way;
8.What's your usual payment term for orders?
T/T 30% as the deposit,and T/T 70% balance paid before loading.
Or any payment term to discuss.
9.What's the warranty of your products?
We will supply some free cost of easy broken parts to ship together in container; so far, those spare parts are already enough; as we are producing middle and high quality of products, quality is very stable.
10.How can we get your montyly new products announcement?
Please join our mailing list.
11.I just want to buy a few pieces of your products,what to do?
Sorry,we are manufacturer and exporter only,we don't accept retail order,except sample or test order.