Q1: Can you provide me your products catalogue?
A1: We have thousands of products, including garden decoration,metal crafts,home decoration,garden furniture,holiday gifts and decoration. Please kindly tell me which kind of items you prefer to and provide me more information. Then I can recommend to you accordingly.
Q2: Can you help me make my own design? How about the sample fee and sample time?
A2: Sure. we can made OEM and ODM items for you as long as you can tell us your idea or provide pictures. Sample time is about 7-10 days. Sample fee is charged according to your design. The sample fee would be returned after order placed.
Q3: How about your quality guarantee?
A3: We have QCs tracking production process in a timely manner to guarantee quality. We're 100% responsible for the damage of full container goods if it's caused by our improper package.
Q4: What are your payment terms?
A4: TT and L/C.
Q5: What's your lead time?
A5: Normally, it is within 45 days. You can contact us for more details.
Q6: Do you develop new prodcuts every year?
A6: Yes, new catalogue can be provided if you need.
Q7: Could you provide related certification for your products?
A7: Yes, our products can pass SGS, REACH, ROHS, FSC.
Q8: Can I order a sample?
A8: Of course, for the existing model we have, our factory would like to offer one or two pieces sample to customer and the airfreight charge shall be paid by customers, for customized model making shall be consulted.