A:Sure! However, the sample cost and the shIpping fee is supposed to be paid. Samples will be sent out within 7 days if the items have stock.
Q2. Can we customize the products?
A: Yes, we can customized any products to meet your requirement if meet our MOQ of customization.
Q3. What is the minimum order quantity?
A: It will be around 2-50pcs for most RTS products, for MOQ products it is 1000pcs usually, smaller quantity is OK for a trial order.
Q4. What about the lead time?
A: -- Small orders will be delivered within 7-10 days after we receive your payment.
-- Large quantity of orders will be usually delivered with 20-25 days.
Q5. When will I receive my order?
A: It depends on the shipping method you choose.
-- By express: 4-15 working days.
-- By air freight: 5-15 working days.
-- By land transportation, sea freight or postal parcel: usually 20-60 working days.
Q6: How to pay? What's the payment term?
A: -- For orders less than 3000USD or from stock, a full payment shall be paid before shipment.
For orders more than 3000USD, 30% deposit in advance, making balance payment before shipment.
Q7. How to contact you?
A: Feel free to write down your questions and requests then CLICK "SEND" RIGHT NOW!