1.Where is your factory location?- Our factory is located in Qingxi, Donguan, China. Welcome your visit.
- For more details, you could follow our website:https://en.cheko.com.cn.
2. What is your lead time?
For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment.
-1. The lead times become effective when we have received your deposit and we have your final approval for your products.
-2. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
3.What is the product warranty?
The warranty is 1 year after receiving the B/L. We warranty our materials and workmanship. Customer satisfaction is our pursuit and Quality guarantee is our commitment.
4.What is your payment term?
-T/T,Western Union, MoneyGram, and Paypal. This is negotiable.
5.How about the shipping fees?
-The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By sea freight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.
6.How do you provide after-sales service?
-1. We currently have dealers in Korea, Australia, New Zealand, Russia, Turkey, Vietnam, Malaysia, Thailand etc., who can provide after-sales service directly.
-2. If there is no dealer in your country, our engineers can provide online remote service when it is necessary, please rest
assured that our machine is simple and easy to operate. More details could be negotiated.