- Can I get a sample before order?Yes, we can offer you a free sample before order, please contact us and advise your address and postal code, we will check the shipping for you ASAP.
- What is the best price you can offer?
No matter you are new client or regular client to us, we will give you our best offer. If you are looking for custom orders, let us know the quantity, type of product and custom requirements you need, we will calculate the best price we can offer for you. If you are looking for inventory products, send us the link and quantity you need, we might surprise you.
- Can I have my own logo/design printed on the products?
Yes, we accept any kind of customization, however, there will be a minimum order quantity required to insure the unit price is more reasonable.
- What is the minimum order quantity?
The MOQ is difference for different product, let us say 100-500 for paper products, might be higher for other products. Please contact us with the product you need, we will answer you right way.
- What is the lead time?
3-5 days for inventory products,
15-20 days for custom orders.
- What is the delivery time?
Shipping by air to door is 10-15 days after departured,
Shipping by express is 5-12 days after departured (DHL, UPS, TNT, FEDEX),
Shipping by sea (fast boat) is 20-25 days after departured,
Shipping by sea ( slow boat) is 45-55 days after departured.
(This delivery time doesn't include delays caused by force majeure factors such as customs inspections, port strikes, holidays, epidemics such as COVID)
- How to pay for the order?
Once we confirmed the order details including artwork, size, details, we will start the order on Alibaba, then you will receive a payment link sent by Alibaba via email. You may check the order from your Alibaba account center as well.