1. Q: Are you the factory? and the factory location?
A: Yes. we are the original factory in Jinan of China.
2. Q: What is the warranty?
A: One year warranty, except of wear part. From the date when machine was received, any fault, not the reason of wrong operation during warranty period could be repaired freely. But the travel and hotel expenses should be paid by buyer.
3. Q: What is the after sale service
A: We could offer full manual book and 24 hours on-line trouble shooting service if any operation problem or break down.
4. Q: What about the shipping methods
A: Ocean freight, air freight, land freight and express. Delivery service to the port or to door available.
5. Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to
6. Q: What is your terms of payment ?
A: Payment<=5000USD, 100% in advance. Payment>=5000USD, 30% T/T in advance ,balance before shipment.
7. Q: What kind of payment ways can you accept?
A: T/T, L/C, Western Union. Trade Assurance Order on Alibaba.